Most dealers don’t realize that inbound calls from customers asking about the status of their vehicle is hugely unproductive. Unotifi’s automated texting tool relieves this stress, helps cut down on unproductive calls and customers like it better. For special order parts jobs, it’s like having another employee in the parts department!
Unotifi is the greatest tool I have used in my 14 years in the auto industry! Unotifi brings us much closer to our customers in a convenient way from making them aware of upcoming services to updating them of the status of their vehicle when it is in our hands. Convenient for our customers and saves our service team tons of time in our busy days!
I am impressed by the ease of use, intuitive design, and overall effectiveness of Unotifi. We are already seeing a difference in customer response and in our CSI rankings as a result of unifying our service reminder program and Bristol Toyota Rewards program into one system.
Just wanted to let you know we are now at 63% retention on our 5K’s. I believe that was/is a product of our texting campaign. At any rate…[your] program has been a success for this store.
Been in this business for many years. Unotifi is by far the best I have ever used. Fred and his team are top notch!!
Unotifi works. Using the Unotifi Communicator our ASMs write more dollars per RO and write more ROs compared to those who are not active users. Their Opportunities (Service BDC) application helps us retain more customers and grow our business. There is nothing on the market today that compares.
What a unique software I don’t think I can’t live without it now and I am only using 25%.
Thanks to the systematic approach by Unotifi of truly marketing to our customers based on their value to the dealership, their past behavior and providing them with relevant offers, we have enjoyed tremendous growth compared to the same period last year. Our repair orders increased 15 percent from June through September over the same period one year ago after signing on with Unotifi.
Since our launch with Unotifi it has been a positive experience. The service you provide is second to none. I look forward to expanding the playing field with opportunities and taking Sunrise to the next level of superior customer satisfaction.
This is different, goes to what I am seeing since I met you. I like the commitment from you, the clarity of information and the ability to quickly and most important effectively get this information to the people who pay our paychecks, our customers. You offer a communication method that is simple but effective. Off to. Great start.
Pleasantly surprised how easy to set up and run with Unotifi’s programs. Unotifi seamlessly integrated with our processes.